Taproved · Review management software for restaurants in Pakistan

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Features

Everything in Taproved, in one list.

No hidden modules. This is what you, your managers and your guests get.

Google review inbox
Every branch's Google reviews, sorted into Awaiting reply, Replied and All, with star and branch filters.
Reply to Google reviews
Post replies straight to Google from the dashboard, start from a template, and edit or remove them later.
Google rating per branch
Each branch's Google rating, and how it moved over the period, in your dashboard and reports.
One overall rating
A single rating that combines private guest feedback and Google reviews, per branch and overall.
Live buzzer and alerts
A sound, a phone notification and an email for the branch manager the moment a low rating arrives.
Feedback inbox
Status, priority from low to critical, assignee and a respond-by date on every complaint.
Internal notes
Record what was done about a complaint, so the next shift knows.
Reminders for open feedback
Nothing sits unresolved without someone being told.
Search, bulk actions and spam
Clear a busy night's feedback in a few clicks.
Owner dashboard
Every branch on one screen for the last 7, 30 or 90 days. Click any number to see the list behind it.
Branch scorecard
Branches ranked on rating, complaints and time to resolve, with a watch list for the ones slipping.
Analytics
Scans, responses, overall rating, response rate, sentiment, resolved and unresolved, and time to resolve.
Nine report views
Overview, branch comparison, Google rating, recurring issues, watch list, praise, issue categories, busiest days and standee performance.
AI-written summaries
Every emailed or downloaded report opens with a short written summary and improvements for each branch.
Scheduled and instant reports
Daily, weekly and monthly reports by email, or send one now to whoever you choose.
PDF and CSV export
Download any report or the raw feedback whenever you need it.
Private feedback
Guests pick what went wrong, from wait time to billing, and add a note for the manager.
Your own questions
Add questions, dropdowns and required fields of your own to the feedback form.
Branded review page
Your logo, cover photo, colours, menu, opening hours and social links.
Branded QR standees
One per branch with every plan. Request more from your dashboard whenever you need them.
Team and access
A branch manager sees only their branch. Add read-only access for an analyst.
Install as an app
Add the dashboard to your phone's home screen.

Questions

What owners ask us first.

Something else? Message us on WhatsApp.

What exactly do I get when I sign up?

A branded QR standee for every branch, a review page in your branding for each branch, an owner dashboard covering all branches, a dashboard for each branch manager, a Google review inbox you can reply from, and daily, weekly and monthly reports by email. We do the setup for you.

Is there a free trial?

Yes. Every new restaurant gets 14 days free. Our team does the full setup, designs and delivers a custom QR standee, and connects your Google reviews, with every feature unlocked. No payment is needed to start, and at the end you choose a plan or simply stop.

Do guests need to download an app?

No. They scan the QR on the standee with their phone camera and your review page opens in the browser. It works on any modern iPhone or Android with nothing to install and no account to create.

Is this allowed by Google?

Yes. Every guest is offered your Google review link after they rate, whatever rating they give. We never hide it or hold it back, because that would break Google's rules. Guests who had a bad visit are also given a private way to tell the manager.

What does the QR standee look like?

It is printed with your logo and colours and carries a QR code linked to that branch's review page. We design it with you before printing. Every plan includes one standee per branch, and you can request more from your dashboard.

Can I reply to Google reviews from Taproved?

Yes. Every branch's Google reviews arrive in one inbox, sorted into Awaiting reply, Replied and All. Write a reply or start from a template and it is posted straight to Google. You can edit or remove a reply later.

How do you connect our Google reviews?

During setup we connect each branch's Google Business Profile to Taproved with your permission. From then on new reviews and your Google rating come in on their own.

Do reports include Google reviews?

Yes. Reports combine your private guest feedback and your Google reviews into one overall rating, track each branch's Google rating, and count Google complaints under the same causes as private ones.

How do I check quality across branches?

Your dashboard shows every branch side by side: rating, open complaints, Google reviews to answer and how long each branch takes to resolve complaints. Branches are ranked, and the watch list points out the ones slipping.

Can a branch manager see other branches?

No. A branch manager only sees the branch, or the few branches, assigned to them. Only the owner sees the whole business.

Do reports come automatically?

Yes. Choose daily, weekly or monthly, pick who receives them, and they arrive by email with a short written summary. You can also send one immediately, or download any report as a PDF or CSV.

Do I need any technical skills?

None. We set up the account, the review pages, the Google connection and the standees. Your managers only need a phone or a laptop to open their dashboard.

What happens if my subscription lapses?

You are warned two days before it ends and get a seven day grace period. After that access pauses, but your data is never deleted. Renew and everything is where you left it.

What does it cost?

Basic is PKR 4,999 a month for one branch and Standard is PKR 9,999 a month for up to three branches. Every plan includes every feature and one branded QR standee per branch. Chains with more branches get an Enterprise plan priced for them, so contact us for a quote.

Search feedback, standees, branches…

Install appAK

Major issues today

All branches

Food quality

Johar Town

3 negative

Wait time

DHA Phase 5

2 negative

Branches

Manage

Branch	Scans	Overall	Google	Status
Gulberg III	612	4.68	4.7 +0.2	Active
DHA Phase 5	498	4.51	4.5 +0.1	Active
Bahria Town	301	4.38	4.4 same	Active
Johar Town	323	4.06	4.1 -0.3	Active

Know what happened at every table, in every branch.

See the whole thing in under two minutes.

Running more than one branch means hearing about problems last.

From the first call to your Monday report.

We set up your account

Your QR standees arrive

A guest scans the QR

They rate, and every guest sees Google

The branch manager is alerted at once

You watch every branch from one screen

Answer Google reviews without leaving the dashboard

Reports arrive without anyone building them

Your managers handle the table. You see the whole business.

Branch manager

Hold every branch to the same standard.

Answer every Google review from one inbox.

Numbers you can act on before the next service.

Printed for your restaurant, not a generic sticker.

Everything in Taproved, in one list.

Restaurants

Cafés

Restaurant chains

Try Taproved free for 14 days. We do the whole setup.

Monthly plans, in rupees.

Basic

Standard

Enterprise

What owners ask us first.

Start your free 14-day trial.

Owner