How it works
Exactly what happens, from setup to your monthly report.
A walkthrough for restaurant owners: what we do for you, what your guests see at the table, what your branch managers do with it, and what lands on your own dashboard.
Step 1 of 8
We set up your account
Send us your logo, your branch list and each branch's Google listing. We create the branches, design your review page in your colours, add your menu, opening hours and social links, connect your Google reviews and add your branch managers. You do not fill in a single form.
Your account setup
Ready to go liveBranches created
Gulberg III, DHA Phase 5, Johar Town, Bahria Town
Review page designed
Logo, colours, cover photo, menu and hours
Google reviews connected
Every branch's listing, ready to reply
Branch managers added
1 per branch
QR standees printed
1 per branch, each linked to its review page
Step 2 of 8
Your QR standees arrive
Each standee is printed with your logo and colours and carries a QR code linked to that branch's own review page. Put it where guests see it, at the counter, on the table or by the door, and you are live. Need more? Request them from your dashboard.
What arrives for each branch
DeliveredBranded QR standee
Your logo, colours and QR code
Linked to the branch
Opens that branch's review page
Ready to place
Counter, table or entrance
More on request
Order extra standees from your dashboard
Step 3 of 8
A guest scans the QR
When the bill arrives the guest points their phone camera at the standee. Your own review page opens in the browser. There is no app to download, no account to make and no searching for you on Maps.
Your restaurant
Johar Town
How was your experience?
Menu · Instagram · Directions
Step 4 of 8
They rate, and every guest sees Google
One tap on the stars. Whatever they choose, the page offers your Google review link. If the visit went badly the page also lets them tell the manager what went wrong, picking from wait time, food, service, billing or cleanliness and adding a note.
Your restaurant
Sorry to hear that
Tell the manager what happened.
ServiceWait timeFoodBillingWaited 40 minutes for the main courseSend to the managerLeave a Google reviewAfter a low rating
Your restaurant
Thank you for visiting
Would you share it on Google?
Leave a Google reviewSend feedback privatelyMenuInstagramFacebookAfter a high rating
Step 5 of 8
The branch manager is alerted at once
A low rating sets off a buzzer on the manager's dashboard, a notification on their phone and an email, all within seconds, while the guest is often still there. The manager marks it in progress, assigns it to someone, writes an internal note and closes it once it is handled.
taproved.com/manager/feedbackFeedback, Johar Town
Table 12Waited 40 minutes for the main course
Wait timeTable 4Washroom needed cleaning
CleanlinessTable 9Bill had an extra drink on it
BillingopenWaited 40 minutes for the main course, nobody explained the delay.
Hamza T. · 0300 1234567 · Table 12
Status
OpenIn progressResolvedPriority
LowMediumHighAssigned: UsmanRespond by todayInternal note: called the guest, offered dessert on next visit.New low rating, Table 7
“Biryani was cold when it arrived”
Handle it now
Step 6 of 8
You watch every branch from one screen
Your dashboard shows every branch side by side for the last 7, 30 or 90 days: scans, responses, one overall rating that combines private feedback and Google reviews, open complaints and the Google reviews still waiting on a reply. Click any number to open the list behind it.
taproved.com/owner/dashboardSearch feedback, standees, branches…Install appAKGood evening, Ayesha
7 days30 days90 daysRequest standeesScans1,734
▲ 12%
Responses1,152
▲ 9%
Overall rating4.42
dashboard + Google
Google to answer9
4 branches
Activity
Scans ResponsesCustomer sentiment
78%Positive- Excellent78%
- Average9%
- Poor13%
Step 7 of 8
Answer Google reviews without leaving the dashboard
Each branch's Google reviews arrive in one inbox, sorted into Awaiting reply, Replied and All, with star and branch filters. Start from a reply template or write your own, post it straight to Google, and edit or remove it later. Each branch's Google rating is tracked over time, next to the complaints behind it.
taproved.com/owner/googleSearch feedback, standees, branches…Install appAKGoogle reviews
Awaiting reply 9Replied 214All 223All stars1 & 2 ★3 ★4 & 5 ★All branchesGulberg IIIJohar TownJohar Town 2h agoHamza T.
Food was good but we waited almost 40 minutes on a Friday night and nobody checked on us.
We're sorry Hamza. This is not the experience…Thank you for telling us Hamza…Hamza, thank you for telling us. Friday service at Johar Town fell short and we have added a second runner for weekends. We would love to host you again.Post reply171/4000Gulberg III yesterdaySana M.
Best karahi in Gulberg. Staff remembered our order from last time.
Replied on Google
Thank you Sana! See you again soon.
Edit · Remove
Step 8 of 8
Reports arrive without anyone building them
Daily, weekly and monthly reports are emailed on schedule, or sent the moment you press send. Each combines your private feedback and your Google reviews, opens with a short AI-written summary and suggests improvements for every branch. Download any report as a PDF or CSV.
taproved.com/owner/reportsReports
SchedulesDownload PDFExport CSVManagement summary
- • 1,152 responses and 64 new Google reviews; overall rating 4.42 across both.
- • Strongest branch: Gulberg III (4.68). Needs attention: Johar Town (4.06).
- • Wait time leads complaints, 9 of them from Google, mostly Friday dinner.
Overall rating
4.42
Google rating
4.5 ▲0.1
Google reviews
64
Awaiting reply
9
Issue categories
Wait time38 · 9 GoogleFood quality24 · 6 GoogleBilling15 · 2 GoogleCleanliness12 · 4 GoogleStaff behaviour7 · 3 Google
Product tour
See the whole thing in under two minutes.
A guest scans the standee, the branch manager is alerted, and the owner sees every branch, answers Google reviews and reads the reports.
What you get
Everything that arrives with your account.
Nothing to buy separately and nothing to configure yourself.
- Branded QR standees
- Printed with your logo and colours, with a QR code linked to the branch's review page. One per branch is included, and you can request more.
- A review page per branch
- In your branding, with your menu, hours, socials and Google link.
- The owner dashboard
- Every branch on one screen, with ratings, open complaints and the Google reviews to answer.
- A Google review inbox
- Every branch's Google reviews in one place, with replies posted straight to Google.
- A dashboard for each branch manager
- Their branch only, with the live buzzer, the feedback inbox and their Google reviews.
- Reports
- Daily, weekly and monthly, emailed to whoever you choose, with an AI-written summary.
- Setup and support
- We set everything up and stay on WhatsApp and email when you need us.
Two dashboards
Your managers handle the table. You see the whole business.
Each person logs in to the screen made for their job. A branch manager never sees another branch, and you never have to ask a manager how the week went.
Feedback, Johar Town
Waited 40 minutes for the main course
Wait timeWashroom needed cleaning
CleanlinessBill had an extra drink on it
BillingWaited 40 minutes for the main course, nobody explained the delay.
Hamza T. · 0300 1234567 · Table 12
Status
Priority
New low rating, Table 7
“Biryani was cold when it arrived”
Handle it now
Branch manager
Built for the floor during service. When a guest leaves a low rating the dashboard buzzes, so the manager can walk to the table instead of reading about it tomorrow.
- Live buzzer, phone notification and email for low ratings
- Inbox with status, priority, assignee and respond-by date
- Their branch's Google reviews, ready to reply
- Their own branch's numbers and reports
Major issues today
All branchesFood quality
Johar Town
Wait time
DHA Phase 5
Branches
Manage
| Branch | Scans | Overall | Status | |
|---|---|---|---|---|
| Gulberg III | 612 | 4.68 | 4.7 +0.2 | Active |
| DHA Phase 5 | 498 | 4.51 | 4.5 +0.1 | Active |
| Bahria Town | 301 | 4.38 | 4.4 same | Active |
| Johar Town | 323 | 4.06 | 4.1 -0.3 | Active |
Owner
Your primary dashboard. Every branch is here, with the same detail its manager has, plus the comparisons only you need.
- All branches side by side for 7, 30 or 90 days
- One overall rating across private feedback and Google
- Google reviews to answer, open complaints and time to resolve
- Click any number to open the list behind it
Taproved dashboard, shown with a sample restaurant.
Sound familiar?
Running more than one branch means hearing about problems last.
If you run a restaurant with more than one location, you will know most of these. None of them are about staff not caring. They are about information arriving late, or never.
What happens today
With Taproved
You find out on Google, days later.
A guest had a bad night, said nothing at the table and wrote it up on Google. By the time you read it nobody remembers which table or which waiter.
The manager is buzzed while the guest is still seated, with the table number.
Every branch says the week went fine.
With four or five branches you only hear what managers choose to tell you, and checking means driving to each one.
One dashboard shows every branch's complaints, rating and response time.
The Google rating slips and nobody knows why.
Johar Town falls from 4.4 to 4.1 in a month. Was it the new chef, the weekend wait, the AC? Nobody can say.
Each branch's Google rating over time, next to the complaints behind it.
Reviews sit unanswered.
Nobody owns replying, so reviews pile up across listings. A page of unanswered reviews tells the next guest nobody is listening.
One inbox for every branch's Google reviews, with replies posted straight to Google.
Comment cards end up in a drawer.
Paper feedback is never counted, never compared and rarely reaches the owner at all.
Every response is logged, categorised and counted per branch and per standee.
Monday numbers depend on someone's spare time.
A report means a manager building a spreadsheet, so most weeks there is no report.
Daily, weekly and monthly reports arrive by email on their own.
Try Taproved free for 14 days. We do the whole setup.
You do not fill in a form or design anything. We set up your account, send you a custom QR standee and connect your Google reviews, then you see real feedback from your own guests before you decide.
The trial runs for 14 days from the day your account is set up.
Full setup by our team
We create your branches, design the review page in your colours, connect your Google reviews and add your managers.
A custom QR standee
Designed with your logo and colours, printed and delivered to you, ready for the counter or the table.
Every feature unlocked
Google review inbox and replies, live alerts, branch analytics and reports with AI-written summaries.
No payment to start
Nothing to pay for 14 days. At the end, pick the plan that fits or simply stop. Your data stays yours.
Start your free 14-day trial.
We set everything up, send you a custom QR standee and connect your Google reviews. See it working in your own branches before you pay anything.