Features
Everything in Taproved, in one list.
No hidden modules. This is what you, your managers and your guests get.
Google review inbox
Every branch's Google reviews, sorted into Awaiting reply, Replied and All, with star and branch filters.
Reply to Google reviews
Post replies straight to Google from the dashboard, start from a template, and edit or remove them later.
Google rating per branch
Each branch's Google rating, and how it moved over the period, in your dashboard and reports.
One overall rating
A single rating that combines private guest feedback and Google reviews, per branch and overall.
Live buzzer and alerts
A sound, a phone notification and an email for the branch manager the moment a low rating arrives.
Feedback inbox
Status, priority from low to critical, assignee and a respond-by date on every complaint.
Internal notes
Record what was done about a complaint, so the next shift knows.
Reminders for open feedback
Nothing sits unresolved without someone being told.
Search, bulk actions and spam